PRIVACY POLICY
At Sketty Foodbank, we are committed to protecting the privacy and security of our donors, volunteers, and clients. This privacy policy outlines the information we collect, how we use it, and how we keep it secure.
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Information We Collect
We collect personal information such as names, addresses, phone numbers, and email addresses from our donors, volunteers, and clients. This information is collected in order to enable us to provide food and other support services to those in need, to keep our donors and volunteers informed about our activities, and to process donations and other transactions.
We may also collect information about how visitors use our website, including their IP addresses, browser types, and other technical information.
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How We Use Your Information
We use personal information to manage our foodbank services, to process donations and other transactions, and to communicate with our donors, volunteers, and clients.
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We may also use personal information to send updates and newsletters about our activities, and to invite our supporters to participate in fundraising and awareness-raising campaigns.
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We may use technical information about website visitors to improve our website and to monitor and prevent fraud and other misuse of our services.
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Information Sharing
We do not sell or rent personal information to third parties. However, we may share personal information with service providers who help us to manage our foodbank services and other operations, and who are required to maintain the confidentiality and security of this information.
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We may also share personal information if required by law or in response to a valid request from a law enforcement agency or other government authority.
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Data Security
We take the security of personal information very seriously and have put in place appropriate physical, electronic, and administrative measures to prevent unauthorized access, use, or disclosure of personal information.
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security of personal information.
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Data Retention
We will retain personal information for as long as necessary to provide our foodbank services and to meet legal and regulatory obligations. We may also retain personal information for archival purposes or for historical research.
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Your Rights
You have the right to request access to, correction, or deletion of your personal information, as well as to request that we restrict or stop using your personal information. To exercise these rights, please contact us using the contact information provided below.
Changes to this Privacy Policy​
We may update this privacy policy from time to time to reflect changes in our practices or in applicable laws and regulations. We will post the updated privacy policy on our website and notify our donors, volunteers, and clients of any material changes.
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Contact Us
If you have any questions or concerns about this privacy policy or our data protection practices, please contact us at:
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Sketty Foodbank Maes y Gollen, Parklands, Swansea SA2 8HQ.
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07903 818322